Avanade | Software Consulting Company: 03/2021 - Present

Consultant, User Experience Design

Lead UX designer for client projects in all phases of the research and design process. Main point of contact for client stakeholders, developers, and project managers. Member of the internal Design Thinking Community of Practice.
Presenter at the Green Software Foundation’s Global Summit on sustainable UX design best practices. Lead organizer of the North America Sustainability Interest Group for employees.

Senior Analyst, User Experience Design

Conducted user and competitive research; drafted and iterated wireframes and prototypes.
Co-facilitated design thinking workshops and usability testing; presented draft designs and research findings to client stakeholders.

FGS Global (formerly Finsbury) | Strategic Communications Agency: 06/2014 - 09/2020

Associate Director

Developed and managed multi-platform internal communications strategies, including post-merger integrations, organizational restructurings, leadership transitions, and sustainability and D&I initiatives. Contributed to the creation and growth of the firm’s global Employee & Change practice group, which generated over $5 million in annual revenue.

Senior Associate

Implemented employee engagement campaigns for industry-leading multinational enterprises, including more than 10 Fortune 500 companies. Selected for three-month assignments in the firm’s Tokyo and London offices to support local crisis management, investor relations and proactive profile-raising mandates.

Associate

Drafted messaging materials for C-suite executives, including speeches, memos, op-eds and talking points. Conducted more than 100 comprehensive research projects to assess risks to clients’ reputations and opportunities to assert their narratives.

Account Executive

Coordinated six to eight client accounts simultaneously. Organized events and programming for the firm’s internal Learning & Development Committee.

General Assembly: 10/2020 - 01/2021

Completed full-time User Experience Design certification program, which involved five small group and individual projects including an assignment for the government of the City of Boston.

Hamilton College: 08/2010 - 05/2014

B.A. with honors in Comparative Literature and Government. Awarded Senior Prize in Comparative Literature.
Co-Captain of Varsity Cross Country Team.
Semester abroad studying English Literature at University College London.
Summer internships in marketing, research, and communications at Bloomberg LP and The Trust for Governors Island.